Depending on your Netflix streaming plan, the quality of video you can download with TunePat may be different. If you have a Basic or Basic with ads Netflix account, you can download Netflix videos in up to 720p. If you have a Standard or Premium account, you can download the videos in up to 1080p. Thus, in order to download 1080p videos, please upgrade your Netflix subscription plan to the Standard or Premium plan.
NOTE: No matter what plan you have, TunePat will not be able to download HD quality videos if Netflix only offers certain videos in 480p (like Marvel/Disney movies).
If you have done the above settings, but the downloaded video's quality is still poor, please play the video in Chrome, and press the key combination "Ctrl + Alt + Shift + D". There are some parameters of the video show on your screen like the following picture, please find the information marked with the red circle, which displays the quality of the video that you are playing. Please capture your screen as below, send the screenshot, the video's URL, and log files to us for analysis.